About Us

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Who we are

At Heart in Care, we are the nurturing support services that you can trust. We exist to nurture and empower our clients to live a more fulfilled life. We put our heart into all that we do to ensure our clients and their families can feel comfortable knowing that the care and support they need – whether the simplest to the most complex- are in trusted hands.

One of the many reasons we are known for our high level of care and quality services is our founder and director, Vanessa Norman, having lived experience. Vanessa understands first-hand what it is like to require service support with her own children. She found a distinct difference between having a provider who is interested and invested in all they do – and those who are not. Heart in Care operates at an exceptionally high standard and quality of care through Vanessa’s own values and expectations.

We’re proud to be a registered provider of the National Disability Insurance Scheme (NDIS) and the Department of Veteran Affairs (DVA) services.



We can help you with:

  • Community Nursing
  • Wheelchair accessible vehicle
  • In home support & personal care
  • Social outings
  • High Intensity supports
  • Personal care
  • Palliative care in the home
  • Accompany you to appointments
  • Cleaning of your home

We provide our services across South East Qld. If you live in the area, we would love to support you and see you live the life you deserve.